Privacy Policy

Last updated: Jan-2026

Notify365 (“Notify365,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Notify365 platform, website, and services (collectively, the “Service”).

Contents

1. Information We Collect
2. How We Use Your Information
3. Messaging & Communication Data
4. Sharing of Information
5. Data Retention
6. Data Security
7. Your Rights and Choices
8. California Privacy Rights
9. International Users
10. Children’s Privacy
11. Changes to This Policy
12. Contact Information

1. Information We Collect

Information you provide:

Name, email address, phone number
Company and business information
Login credentials
Billing and payment details
Support communications
Contacts and customer data uploaded by you

Information collected automatically:

IP address
Browser and device information
Usage logs and timestamps
Message and call metadata

2. How We Use Your Information

Provide, operate, and maintain the Service
Process communications (SMS, voice, MMS, messaging, and email)
Manage accounts, subscriptions, and billing
Improve security and prevent abuse
Comply with legal obligations

3. Messaging & Communication Data

Notify365 processes message and call data strictly to deliver the Service. We do not verify recipient consent and do not monitor message content for compliance.

You are solely responsible for ensuring compliance with all applicable messaging laws, including TCPA, CTIA guidelines, carrier policies, and international regulations.

Google Gmail data: If you choose to connect a Gmail account, Notify365 accesses Gmail data only after you provide explicit consent via Google OAuth. Gmail data is used solely to enable email features within the Service, such as reading incoming emails and sending emails when you initiate the action. Notify365 does not use Gmail data for advertising purposes and does not sell Gmail data. You may revoke Gmail access at any time from your account settings or from your Google Account.

We may share information only with:

Messaging and voice providers (e.g., Twilio)
Payment processors
Cloud hosting and infrastructure providers
Legal authorities when required by law

When you enable Gmail integration, relevant data may be processed through Google services strictly to provide the requested email functionality.

5. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Gmail data is retained only while the Gmail integration is active or as necessary to deliver the email features you have enabled.

6. Data Security

Notify365 uses reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and use of the Service is at your own risk.

7. Your Rights and Choices

Depending on your location, you may request access, correction, or deletion of your personal data by contacting us.

8. California Privacy Rights

Notify365 does not sell personal information and does not share data for advertising purposes. California residents may request disclosure or deletion of personal data as permitted by law.

9. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States.

10. Children’s Privacy

Notify365 does not knowingly collect personal information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact Information

Notify365
Email: support@notify365.com